Refund policy
Return and Refunds
Precisionfitparts.com
Last Updated: May 30, 2026
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Returns
We accept returns within 30 days of delivery. To be eligible, items must be unused, in the same condition as received; We do not accept returns on items damaged after delivery. If PrecisionFit has guaranteed fitment for your vehicle and the item does not fit as guaranteed, we will provide a full refund after the item is returned, with no restocking fee or other deductions. Returns for items that are no longer wanted or needed are accepted within the return period but are subject to a 25% restocking fee. Duties, taxes, and shipping costs are non-refundable for these returns.
Return shipping
Return shipping labels may be provided by PrecisionFit or arranged by the customer. Please contact us before purchasing or printing a label or shipping your return so we can confirm the return arrangements. We recommend using a trackable shipping service, as we cannot guarantee receipt of items sent without tracking. Original shipping charges are non-refundable, except for returns covered by our guaranteed fitment policy.
Exchanges
We do not process direct exchanges. If you need a different size or item, please contact us before arranging your return or creating a return shipping label. Return your original item for a refund under our return policy and place a new order separately. Please ensure that you've correctly measured the required fitment and size that you need before ordering to avoid needing any exchanges.
Non-refundable processing fee
When a cancellation is approved, a payment processing fee of 3.5% of the order total + $0.30 CAD will be deducted from your refund. This covers the non-refundable processing fee charged to PrecisionFit at the time of purchase and applies regardless of how quickly the cancellation is requested. For orders paid in a currency other than Canadian dollars (CAD), an additional 2% currency conversion fee will be deducted from your refund. Orders paid in CAD are not subject to this additional fee. These deductions do not apply to returns covered by PrecisionFit’s guaranteed fitment policy. If we guaranteed fitment for your vehicle and the item does not fit as guaranteed, we will issue a full refund after the item is returned, without payment processing or currency conversion deductions.
Refund amount
Once a cancellation is confirmed, you will receive a refund for the order total minus the deductions, unless a full refund was approved. Refunds are issued to your original payment method within 5–10 business days. Your bank or card provider may require additional time to post the amount.
After fulfillment
Once an order has been fulfilled or a shipping label has been created, it can no longer be cancelled. In that case, you may be eligible to return the item under our Refund Policy once it has been delivered.
How to cancel
Email us at service@precisionfitparts.com with your order number and the subject line "Order Cancellation." We aim to respond within 1–2 business days. A cancellation is not confirmed until you receive written confirmation from our team.